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This policy explains exactly what personal data jl75 collects when you access the lobby, make a GCash or InstaPay transaction, or contact support — and what we do with it. Read through the sections below so you know your rights and how to act on them.
When you open an account on jl75, we collect the information needed to run it: your registered name, contact details, account login credentials, and the transaction records tied to deposits or withdrawals processed through GCash, Coins. ph, or InstaPay. We also collect device and session data — such as your browser type, IP address, and pages visited — to keep the site working correctly on your phone or desktop. We use this data to verify your identity, process your wallet transactions, respond to support requests, and meet any obligations required by applicable law in eligible regions. We do not sell your personal data to third parties. Where we share information — for example, with payment processors handling your GCash or InstaPay transfer — those processors are bound by data-handling agreements consistent with this policy. Cookies and similar tools help us remember your session preferences and measure site performance; you can manage cookie settings through your browser. Access to jl75 and the application of this policy depends on local law and is available only where local law permits.
Transaction references tied to your GCash deposits and withdrawals are stored in your account history and accessible after login.
Coins. ph transfer records are logged under your account wallet section and are available for your review through the account dashboard.
InstaPay transfer data is retained as part of your transaction history and used only for wallet reconciliation and support queries.
This policy applies to data collected directly through jl75 — your account registration details, session activity, wallet transactions, and communications with our support team. It does not extend to third-party services you access through links on the site, or to the data practices of payment processors once a transaction leaves our platform. Understanding the boundary helps you know when to come to us and when to check a third party's own policy.
All data collected when you log in, update your profile, or verify your account is covered by this policy in full.
Deposit and withdrawal records processed through GCash, Coins. ph, or InstaPay are covered up to the point they reach the payment processor.
Session cookies, page-view data, and device signals collected while you browse the lobby or game pages fall within this policy.
Once you follow a link to an external site — including payment provider portals — their own privacy terms apply and are outside our control.
You have real, actionable rights over the personal data we hold. You can request a copy of the information stored in your account, ask us to correct anything that is inaccurate, or raise a question about how a specific record — such as a GCash transaction log — has been used. If you believe data is being held beyond what this policy describes, you can submit a formal query to our support team and we will respond through the same channel you used to reach us. These are not abstract options. Each of the actions below has a clear path: either through your account dashboard after login, or through direct contact with support. Where a request requires identity verification before we can act on it, we will tell you what step is needed and why. We aim to acknowledge data requests promptly and keep you informed of progress.
Log in and open the account dashboard to see your registered details, session history, and transaction records stored under your profile.
Update your contact information directly in account settings. For fields that cannot be edited in the dashboard, contact support with the correction needed.
Send a written query to our support team naming the specific record or data type you are asking about, and we will confirm what is held and why.
If you want a record removed or restricted and local law supports that request, submit it through the support channel shown on this page.
For any question about how your data is collected, stored, or used — or to act on the rights described in the section above — reach our support team through one of the paths below. Include your registered account email and a brief description of your query so we can locate the right record and respond clearly.
Open the chat widget on jl75 after login to reach support directly. Use this path for account-level data questions that need a fast response.
Send a written data query to the support email address shown in your account settings. Email is the preferred channel for formal data correction or removal requests.
Many data actions — viewing records, updating contact details, reviewing transaction history — are available without contacting support. Start there after logging in.
Data protection at jl75 is built into the account flow, not added after the fact. We use HTTPS across the site, apply access controls to account records, and limit internal access to your personal data to the team members who need it to process your request or transaction. Cookies serve two purposes: keeping your session active while you browse, and helping us understand which parts of the lobby are working well on mobile. You can clear or restrict cookies in your browser settings at any time. Personal data is kept for as long as your account is active and for the period required by applicable law in eligible regions — after which records are deleted or anonymised. If you have a question about retention periods for a specific record type, ask through the support channel shown below.
All data exchanged between your device and jl75 — including login credentials and wallet transaction details — is transmitted over HTTPS.
Session and performance cookies are active by default. You can manage or clear them through your browser settings without losing your account access.
Your account data is held while your account remains active and for the period required by local law. You can ask about specific retention periods through support.
Internal access to your personal records is limited to staff with a specific operational need — for example, processing a GCash withdrawal query or verifying an account detail.
These are the questions we hear most often about how jl75 handles personal data. If your question is not covered here, contact support through the live chat or email path shown above.
We collect your registered name, contact email, and the credentials you use to log in. Once you make a transaction, wallet records tied to that deposit or withdrawal — for example through GCash or InstaPay — are also stored in your account history.
Yes. Log in and open your account dashboard to view your registered profile details and transaction history. For a more complete record of what is stored, send a written request to support with your registered email and we will confirm what is held.
We share data only where it is necessary — for example, with the payment processor handling your GCash or InstaPay transfer. Those processors operate under data-handling agreements. We do not sell your personal data to anyone.
Contact details and some profile fields can be updated directly in your account settings after login. For fields that are locked — such as a registered name that needs verification — contact support through live chat or email with the correction and the reason for it.
Your data is kept for as long as your account is active and for any additional period required by applicable law in eligible regions. After that, records are deleted or anonymised. Ask support if you want to know the retention period for a specific record type.
Send a written message to the support email address shown in your account settings. State your registered account email, describe the specific record or data type involved, and the action you are requesting. We will acknowledge your message and explain the next step.